When it comes to online gaming, making sure your money is secure is a top priority for most players. Lucky Nugget Casino takes player satisfaction incredibly seriously: that’s why we’re so proud of our eCOGRA Safe and Fair seal.
What is eCOGRA?
eCOGRA stands for for eCommerce Online Gaming Regulation and Assurance, and it’s a UK-based standards organization and testing agency. Created in 2003, it was the first self-regulation program for the online gaming industry. As a result, it’s also the most prestigious and best respected seal of approval out there.
In order to get the Safe and Fair seal, casinos and online gaming sites have to comply with strict guidelines know as eGAP (eCOGRA’s Generally Accepted Practice) Requirements. The company have carried out more than 500 compliance reviews on companies around the world, but only the best gain the seal of trust.
What’s more, every participating site is subject to an annual review and constant monitoring to ensure that standards are still being met. Gambling at an eCOGRA Safe and Fair Casino means you’re making the safest bet you can – and you know the site in question is honest.
Lucky Nugget is powered by Microgaming, one of the best-known software operators in online gaming. They are one of only ten software suppliers which have the Certified Software Seal, meaning the games are incredibly trustworthy and secure.
What is the Safe and Fair Seal?
If an online or mobile casino wants to become eCOGRA-approved, they have to meet the eGAP Requirements. These are in place to protect the player, and ensure that they have the best possible experience using the website. The guidelines in place are:
Protecting vulnerable customers – the casino has to make sure that there are procedures in place to check on players and ensure they are not being taken advantage of.
Prevention of underage gambling – our rigorous security protocol ensures that only players aged 18+ can take part in our fantastic online games.
Combating fraudulent and criminal behavior – we ensure that all transactions through our website are honest, transparent, and legal.
Protecting customer privacy and safeguarding information – your details are safe with Lucky Nugget and we’ll never pass them on to any third parties.
Fair gaming – we always show honest, accurate Return to Player figures and ensure our Random Number Generator protocols are impossible to predict or edit.
Responsible marketing – our marketing never targets vulnerable people. We also never promote casinos as a way of making money: they are a form of entertainment, not income.
Commitment to customer satisfaction and support – your happiness is our primary concern, and we work to keep you pleased with every aspect of your Lucky Nugget experience.
Secure, safe and reliable operating environment – we strive to make sure Lucky Nugget is a site you can trust in every way possible.
We know that you want your money to stay secure, no matter what we do with it. Lucky Nugget are proud to be a safe and fair casino, which will look after your money and always offer correct information to our players.